From the very first emails I sent concerning divorce and child maintenance, she was kind, helpful and informed, and demystified a confusing process every step of the way. At such a time of heightened emotion, when discussing sensitive and personal information, it was unbelievably reassuring to know that I could contact Janette with any questions and receive a prompt, calm and careful reply. I felt that I could ask her anything and could clarify everything I needed to, as many times as I needed to. It was also brilliant to have somebody on my side during more difficult conversations and negotiations – Janette helped me to navigate something very hard, and make it as straightforward, kind and mutually respectful as possible. Lastly, Janette walked me through the practical side of applying for an online divorce, and provided fair and accurate estimates of the costs of the whole process, including using the new online portal. All the communication with her colleagues at A City Law Firm was equally considerate and prompt, and made the business of administering a divorce much easier. Many thanks to Janette and the whole team. – Anonymous